Satisfaction Guaranteed

We rely on the maximum satisfaction of our customers - you.

If you are not satisfied with Flow products, you can return the packaging to us and receive a 100% refund.

How to return?

1. Fill out the complaint form
Fill in form
2. Deliver the goods to our address

Take the package to any delivery branch of Zásilkovna and tell the operator the code 94788350. The service will take care of the rest and return shipping is free in this case!

Or you can deliver the parcel in any other way to the address BRAINIO s.r.o., Vítězslava Nezvala 125/6, Jablonec nad Nisou, 466 02

So you can try all our products risk-free!

P.S. And if for some reason you do not meet the conditions and still want to return the money, write to us. We are people and we will definitely come to an agreement somehow.
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