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What are cookies?

A cookie is a short text file that is sent to your browser by the website you visit. It allows the website to record information about your visit, such as the contents of your basket and other settings. This can make your next visit to the site easier and more productive. Cookies are important. Without them, browsing the web would be much more difficult.

Why do we use cookies?

Cookies serve a number of purposes. For example, we use them to ensure the correct functioning of our e-shop (shopping cart), to select relevant advertisements, to track the number of visitors to the site, or to set up advertisements.

What types of cookies do we use?

Cookies can be classified according to their purpose, their validity, or the service that stored them.

Custom cookies are cookies stored directly from our website. These are the contents of the basket or the last products viewed.

Third-party cookies are cookies stored by third-party services, such as Google Analytics (a service for measuring statistics and web traffic).

Temporary cookies are stored in your browser only during your visit to the website. They are deleted when you leave the site or close your browser. Most temporary cookies are designed to assist in the proper functionality of the site.

Permanent cookies are stored in the browser for a fixed period of time. This period may be different for each cookie. For example, they are used to store the contents of the basket so that the basket does not empty each time you leave the website.

Basic (functional/system) cookies Our website could not function properly without these files. For example, cookies from the e-shop are stored- such as last viewed items, cart contents or chatbot views.

Security cookies are used to evaluate and store information to identify security risks. The security risk assessment is handled for us by Wordfence.

Analytical cookies are used to evaluate and collect statistics about our website. We collect data to improve the site, especially the purchasing process. We use Google Analytics (we send the data with an anonymized IP address) and Hotjar.

Conversion cookies are used to identify the source of the purchase. They let us know where you came from and from which source you made your purchase. This way we can optimize our ads.

(Re)marketing cookies are used to correctly set and display relevant ads on Google and Facebook advertising services.

How do I disable cookies or delete them?

You can disable cookies at any time and you can delete them using the tools available in your browser. Disabling cookies may affect the shopping process and some features on the site may be unavailable.

Google Chrome – Cookie settings

Mozilla Firefox – Cookie settings

Internet Explorer – Cookie settings

Safari – Cookie settings

Opera – Cookie settings

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